I have been to this store a few times, but my last purchase has soured my view of this business. I recently purchased a Chanel bag for my wife off of their website. When it arrives, I inspect the bag and it didn’t seem right so I go to the nearest Chanel store and have them authenticate it . Long story short, the bag is a counterfeit. So I promptly get on the phone with the spot and the woman that answerers the phone tells me ” It’s an archival piece that doesn’t guarantee the authenticity. We choose that piece because of it’s look and how many of our customers appreciated it.” I’m sitting there heated so I promptly respond “Why didn’t you state that on your website instead of misleading me.”…she says well you can return it!!! So I return it, but they are incredibly rude to me on the phone. Once again if your familiar with them avoid them like the plague they are horrible with shipping and the products are fake!!!

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